Meineke Car Care Center

Contacts

Address:
411 East 18th Street, Antioch, CA 94509
Get directions

Website:
meineke.com

Phone number:
+1 925-237-1927

Categories:
Establishment   Car repair  

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Reviews about Meineke Car Care Center

• Melinda Atz

  Jan, 30 2018
  ★ ☆ ☆ ☆ ☆
  Do not take ur vehicle here for any major repair work. This placed worked on repl. head gaskets on my truck...after I picked up my truck..I had ck coolant light come on...my truck had a major water leak, then srvc..engine light came on...found out the sensors to manifold were broken. I tried to resolve w/manager..I was told that they couldn't be responsible for anything that brakes while they work on a vehicle..??? I filed a complaint w/customer srvc. dept..I was told report w/b sent to District mgr & Franchise owner & someone from resolution dept would call me within 48 hrs. It has been (3) wks & no call back. I filed another complaint....still no word. Called other ph.#'s. & was told someone would get back to me soon. No one at Meineke is willing to follow up. This has been a very difficult company to get thru. No names or ph #'s are given out..so as I can follow up. The Meineke in Antioch is very unprofessional..& when my husband took our truck back there to show them the problem. .the one person presented him with an additional bill...to look at our truck...after they returned it to us with additional problems...& said he didn't Care..Very, Very bad experience....I can't say enough to really convey what a Horrific experience this has been...It's one thing for an accident to happen..but clearly when a Company does no follow up, & states they don't care...Where do we go from there?? Paid 2000.00 ...& have unresolved problem.

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