Valero

Contacts

Address:
2101 Somersville Road, Antioch, CA 94509
Get directions

Website:
valero.com

Phone number:
+1 925-757-2653

Categories:
Establishment   Car repair   Gas station  

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Reviews about Valero

• Haley Vaughn

  May, 24 2018
  ★ ☆ ☆ ☆ ☆
  Their car wash completely scratched my car from front to back, I called the manager he sounded like he was on drugs and was not helpful at all. I told him I have work during the hours he was there and cannot bring my car back down (hence why I called in the first place) to be looked at while he was there. I asked him for his hours for other days in the week and he inturupted me said he's there til 3 but probably won't be able to do anything for me because they're not responsible .. i read the disclaimer sign it says NOTHING about scratching or denting your paint !! also he made it seem like I was lying about it because he said it didn't happen to anyone else and doesn't know what my car looked like before hand . I had a witness in my car an many witnesses who saw my car before hand in perfect condition . You can clearly tell that the scatches are from the car wash. So now we made a claim to the corporate offices hoping we get some help. The women who worked there said sometimes rocks and nails from truck beds get stuck in the washers.. so obviously this isn't the first time of this happening. I even told them to shut it down so it doesn't happen to anyone else and they didn't ... I'm beyond pissed, I've never experienced this before, but I promise you I will never return there again . I advise you don't either

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